[Voiceglue] Grammar with a rule that causes an error ...

[Mark Headd]

Why is the scope of your grammar rule private?  Not sure if that is the
problem, but have you tried making the scope public?

I typically do not scope my grammar rules as private unless it is a sub rule
that I am referencing from the root (public) rule via <ruleref/>:

code --

<rule id="R_1" scope="public">
 <ruleref uri="#R_2"/>
</rule>

<rule id="R_2" scope="private">
...
</rule>

-- code

Hope this helps.

2009/4/1 Chris Wilson <chris.wilson at mjog.com>

>  Hello,
>
> I have a menu within my VXML that keeps causing an error, this is the VXML
> menu segment:
>
> <form id="auth">
>   <field name="pin">
>    <grammar mode="dtmf" version="1.0" root="root2">
>     <rule id="root2" scope="private">
>      <one-of>
>       <item>1951</item>
>      </one-of>
>     </rule>
>    </grammar>
>    <prompt>Please enter the year you were born, for example if you were
> born in 1958 you would enter 1958</prompt>
>    <noinput cond="true" count="2">
>     <throw event="connection.disconnect.hangup" />
>    </noinput>
>    <nomatch cond="true" count="2">
>     <throw event="connection.disconnect.hangup" />
>    </nomatch>
>   </field>
>   <block>
>    <if cond="pin == '1951'">
>     <throw event="connection.disconnect.hangup" />
>       </if>
>   </block>
>  </form>
>
>
> ... now if I listen to the prompt and enter a digit just before '..for
> example if..' and hang up then it falls out of the call with a hangup which
> is correct, however if I enter a digit a after that text it hangs up but
> throws the following error:
>
> 15:37:48:694 DBUG OPEN_VXI testvoic callid=[37] rcv vg: Recognized 1 <?xml
> version='1.0'?> <result> <interpretation> <instance/>
> <input><noinput/></input> </interpretation> </result>
> 15:37:48:695 DBUG OPEN_VXI testvoic callid=[37]
> |-1235850352|37|8000|com.vocalocity.vxi|GrammarManager::InternalRecognize -
> VXIrecInterface::Recognize returned 1
> 15:37:48:695 EROR OPEN_VXI testvoic callid=[37]
> |-1235850352|37|CRITICAL|com.vocalocity.vxi|420|VXIinterpreterRun: The
> VXIrecInterface::Recognize function appears broken. Contact the provider of
> the VXIrecInterface.|message=function did not return the expected
> VXIrecSUCCESS result|URL=http://myurl/template.vxml
> 15:37:48:695 DBUG OPEN_VXI testvoic callid=[37] snd vg: GetLineStatus
> 15:37:48:695 DBUG VOICEGLU testvoic callid=[37] rcv ovxi:
> "DeactivateGrammar 0xa5de1c0\n"
> 15:37:48:695 DBUG VOICEGLU testvoic callid=[37] DeactivateGrammar 0xa5de1c0
> done
> 15:37:48:695 DBUG VOICEGLU testvoic callid=[37] snd 0 to VXML interpreter
> on fh="::PERL_VXML_37" at host=localhost callid=[37]
> 15:37:48:695 DBUG VOICEGLU testvoic snd "0\n" to ::PERL_VXML_37
> 15:37:48:701 DBUG OPEN_VXI testvoic callid=[37] rcv vg: LineStatus 1
> 15:37:48:721 DBUG OPEN_VXI testvoic callid=[37] LineStatus is CONNECTED
> 15:37:48:722 EROR OPEN_VXI testvoic callid=[37]
> |-1235850352|37|SEVERE|com.vocalocity.vxi|209|VXIinterpreterRun: Function
> aborted due to fatal error. This message should be preceeded by one or more
> error messages explaining why this occurred.|URL=
> http://myurl/template.vxml
>
> Is it a bug, or is my VXML not quite right?
>
>
> Thanks,
>
> Chris
>
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