[Voiceglue] Issues with the transfer tag (Andrew Zitnay)

[TJ Thinakaran]

In my experience, it looks like the transfer tag cannot support playing
audio files. It's something to do the implementation. From what I read else
where in this forum, the transfer tag is still a work-in-progress. However
if you want to do blind transfers, those still work.


>
>
> Today's Topics:
>
>   1. Issues with the transfer tag (Andrew Zitnay)
>
>
> ---------- Forwarded message ----------
> From: Andrew Zitnay <drew at zitnay.com>
> To: voiceglue at voiceglue.org
> Date: Fri, 30 Jan 2009 12:39:47 -0500
> Subject: [Voiceglue] Issues with the transfer tag
> First of all, thanks for all the hard work on Voiceglue, especially 0.9's
> parameter passing feature.
>
> I have a few questions about the transfer tag:
>
> 1) Any normal way I've attempted to play an audio prompt before
> transferring has resulted in the audio being played after the transferred
> call ends.  I've tried things like:
>
> <form id="transfer">
>  <block>
>   <prompt>transferring now</prompt>
>  </block>
>  <transfer dest="..."/>
> </form>
>
> and:
>
> <form id="transfer">
>  <transfer dest="...">
>   <prompt>transferring now</prompt>
>  </transfer>
> </form>
>
> and a bunch of other things, no matter what, I don't hear "transferring
> now" until the transferred call ends.  I can work around it, but it's kind
> of a hassle, and I'm just wondering if there's some problem with my setup.
>
> 2) Is the connecttimeout attribute of the transfer tag supposed to be
> working?  If I set it to, say, "17s", I'd expect it to terminate the
> transfer attempt after 17 seconds of ringing but no connection.  However, in
> my testing so far, the transfer attempt keeps going long after that.
>
> 3) Is there any way to specify the callerid/ANI that should be displayed to
> the person being transferred to?  Currently, it seems like it always
> inherits the callerid/ANI from the initial call, which might not always be
> desirable.
>
> Thanks for any insight you can provide.
>
> Drew
>
>
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