[Voiceglue] unable to handle hangup event, showing critical error in dynlogs

[rajesh ganji]

Hi,
We are facing the problem. when we hang up call, sometimes below error is occurred, it is not firing the hang up or error event,  how to catch this CRITICAL error in application.  Any help would be appreciated. 

below log is  from dynlog:///     

CRITICAL|com.vocalocity.vxi|420|VXIinterpreterRun: The VXIrecInterface::Recognize function appears broken. Contact the provider of the VXIrecInterface.|message=function did not return the expected VXIrecSUCCESS result|URL=root.vxml
19:38:04:351 EROR OPEN_VXI VB-1---- callid=[204] |-1210324080|204|SEVERE|com.vocalocity.vxi|209|VXIinterpreterRun: Function aborted due to fatal error. This message should be preceeded by one or more error messages explaining why this occurred.|URL=root.vxml
19:38:04:353 EROR OPEN_VXI VB-1---- callid=[204] |-1210324080|204||swi:VXIclient|200||FUNC=VXIinterpreter->Run()|RESULT=-100|FILE=/usr/src/voiceglue_0.8/openvxi-3.4+vglue/src/VXIclient/VXIclient.c|LINE=1739
19:38:04:353 NOTI OPEN_VXI VB-1---- callid=[204] Channel 204: Call Terminated
19:38:04:355 NOTI VOICEGLU VB-1---- callid=[204] hanging up because VXML interpreter exited