[Voiceglue] Some wave files end up not working after being cached?

Jon Nials jnials at unwirednation.com
Mon Jun 15 18:16:22 UTC 2009


Did you check for permissions issues?  I saw some of those before I fixed
them permanently.
-Jon

On Mon, Jun 15, 2009 at 9:09 AM, Andrew Zitnay <drew at zitnay.com> wrote:

> Ok, I bumped dynlog_level up to 7, and made two calls...  The first was
> with a brand new test2.wav (simply copied over from test.wav to bypass any
> caching that happened during my test last week), and the log is available
> at:
>
> http://www.zitnay.com/stuff/good.txt
>
> The second was with the same test2.wav (now cached), and the log is
> available at:
>
> http://www.zitnay.com/stuff/bad.txt
>
> I don't see anything obvious (aside from the fact that the timestamps
> between call started and call ended are much closer in bad.txt, due to the
> fact that the audio didn't actually play), but hopefully you will :).
>
> Drew
>
>
> Doug Campbell wrote:
>
>> I'm using the VXML <audio src="..."> tag to play wave files during a
>>> voiceglue call.  It has typically worked fine, but I've recently come across
>>> some wave files that seemingly cause problems after being cached.
>>>
>>> I've made a sample of such a "faulty" wave file available at:
>>>
>>> http://www.zitnay.com/stuff/test.wav
>>>
>>
>> I've put this in a VXML script, run voiceglue on it, and it
>> plays subsequent times fine.  Both subsequently in the same
>> call, and in subsequent calls.
>>
>> If you have a log from a failure, it might reveal the problem.
>>
>> Doug Campbell
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>>
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-- 
Jon R. Nials
Director of Operations
jnials at unwiredbuyer.com
http://www.unwirednation.com
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