[Voiceglue] Problem with Using DTMF Menu with voiceglue

Tue Mar 17 02:54:26 EDT 2009

I have given a sample dtmf menu vxml program in earlier mail attached below.

The voiceglue replies (over phone) with message:  "A Serious error has
occured..... exiting"

What could be the cause of this message? Does it mean, there is problem with
SRGSDTMF module?

The program is supposed to take a dtmf input (press 1 or 2), It don't take
any input. And gives the error message. Voiceglue does not seem to handle
<choice> element and <if> elements properly?

Does voiceglue support dtmf handling???

>
>
> Thanks a lot Robby. I am using Debain. Voiceglue 0.9. I compiled voiceglue
> the hard way mentioned in installation guide (using source).
>
> I solved problem by changing user "asterisk" to "root" in following files:
>
> Shell script:
> /etc/init.d/voiceglue
> Perl script:
> /usr/bin/voiceglue
> I will aslo try adding user asterisk.
>
>
> Now I can play tts (using flite) or audio file over phone using simple vxml
> program.
> But I am unable to use even simple DTMF Menu. It plays a tts over phone: "A
> serious error has occured. Exiting".
>
> *Program: dtmfmenu.vxml*
>
>  <?xml version="1.0" encoding="UTF-8"?>
> <vxml version="2.0">
>
>
>  <menu id="dayselection">
>    <prompt>
>      Press 1 for Monday and 2 for Tuesday.
>    </prompt>
>    <choice dtmf="1" next="#monday"/>
>    <choice dtmf="2" next="#tuesday"/>
>  </menu>
>
>  <form id="monday">
>    <block>
>      Thanks, you selected Monday.
>    </block>
>  </form>
>
>  <form id="tuesday">
>    <block>
>      Thanks, you selected Tuesday.
>    </block>
>  </form>
> </vxml>
>
>
> *This is output at asterisk CLI:*
>
> Starting simple switch on 'DAHDI/4-1'
>    -- Executing [s at FOUR:1] Answer("DAHDI/4-1", "") in new stack
>    -- Executing [s at FOUR:2] AGI("DAHDI/4-1", "agi://localhost") in new
> stack
>    -- Playing
> 'voiceglue/tts/A_serious_error_has_occured_Exiting-F77A1893DA898982'
> (escape_digits=) (sample_offset 0)
>    -- AGI Script agi://localhost completed, returning 0
>    -- Executing [s at FOUR:3] Hangup("DAHDI/4-1", "") in new stack
>  == Spawn extension (FOUR, s, 3) exited non-zero on 'DAHDI/4-1'
>    -- Hungup 'DAHDI/4-1'
>
>
>
>
>
>
>
>
>
> >
> >   1. Re: Problem in installing voiceglue (Robby Dermody)
> >
> >
> > ----------------------------------------------------------------------
> >
> > Message: 1
> > Date: Sun, 15 Mar 2009 13:58:57 -0500 (GMT-05:00)
> > From: Robby Dermody <robbyd at u20.org>
> > Subject: Re: [Voiceglue] Problem in installing voiceglue
> > To: General discussion about voiceglue <voiceglue at voiceglue.org>
> > Message-ID: <26963926.461237143533881.JavaMail.robbyd at chl-lab-dev1>
> > Content-Type: text/plain; charset=utf-8
> >
> > Normally the user is created as part of installing the package. The best
> > practice is to run asterisk under the asterisk user, and never under the
> > root user.
> > If you compiled Asterisk from source you will probably need to create the
> > user yourself using the useradd command (see 'man useradd' for more
> info).
> >
> > A few questions:
> >
> > -What distribution are you running?
> > -Did you compile from source instead of using that distribution's build
> in
> > packages?
> >
> > Robby
> > ----- Original Message -----
> > From: "Ramji Nagariya" <ramji.nagariya at simmortel.com>
> > To: voiceglue at voiceglue.org
> > Sent: Saturday, March 14, 2009 7:35:57 AM GMT -05:00 US/Canada Eastern
> > Subject: [Voiceglue] Problem in installing voiceglue
> >
> >
> > Hi,
> >
> > I am getting problem in voiceglue installation.
> >
> > I have almost completed the installation.
> >
> > I do following to start voiceglue
> >
> > Start Asterisk:
> > $ /usr/sbin/asterisk (this /usr/sbin/asterisk is a binary file. executing
> > this file starts asterisk)
> >
> > Start Dynlog:
> > $ /etc/init.d/dynlog start (/etc/init.d/dynlog is a shell script. In this
> > file dynlog_user and dynlog_group are defined to be "dynlog")
> >
> > Start phoneglue:
> > $ /etc/init.d/phoneglue start (/etc/init.d/phoneglue is also a shell
> script
> > with user and gropu to be definrd as "phoneglue")
> >
> > Start voiceglue:
> >
> > $/etc/init.d/voiceglue start (/etc/init.d/voiceglue is also a shell
> script
> > with user and group defined to be "asterisk")
> > Starting voiceglue: Starting Voiceglue daemon: voicegluevoiceglue: user
> > "asterisk" unknown
> > failed!
> >
> > As shown in error message above, Voiceglue fails to start.
> >
> > This is link to voiceglue installation guide.
> > Link:
> >
> http://voiceglue.org/wiki/doku.php?id=voiceglue_0.9_installation_instructions
> >
> > ..............Start copied_note
> >
> > The "asterisk" user
> >
> >
> >
> > The ?asterisk? user must be present. This user is what the voiceglue
> > process runs as because it needs to share audio files with Asterisk. It
> is
> > legal, even with the easy way, to have Asterisk installed on a separate
> > machine from Voiceglue, but the ?asterisk? user must be present on the
> > voiceglue host, and should match the uid/gid of the ?asterisk? user on
> the
> > Asterisk host.
> > ..................End
> >
> >
> > Now my problem is how do I make asterisk user present. Asterisk is
> running
> > but no user named "asterisk" is present. Notably I start my asterisk by
> > using this binary: ($ /usr/sbin/asterisk). And I don't start asterisk
> using
> > some init.d shell script like ($ /etc/init.d/asterisk start). I have no
> > /etc/init.d/asterisk shell script.
> >
> > All others (dynlog, phoneglue and voiceglue ) are started using shell
> > scripts in /etc/init.d
> >
> > so now, how do I run voiceglue? how do I make user "asterisk" present.
> > Any help is very much appreciated.
> >
> > Thanks!
> >
> > Neo
> >
> >
> >
> >
> >
> >
> > _______________________________________________
> > Voiceglue mailing list
> > Voiceglue at voiceglue.org
> > http://www.voiceglue.org/mailman/listinfo/voiceglue
> >
> >
> > ------------------------------
> >
> > _______________________________________________
> > Voiceglue mailing list
> > Voiceglue at voiceglue.org
> > http://www.voiceglue.org/mailman/listinfo/voiceglue
> >
> >
> > End of Voiceglue Digest, Vol 20, Issue 5
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