Thanks a lot Stephen.<br><br>I was able to trace the error using dynlog.<br><br>I had to set the inputmodes property for the <menu> element.<br><br>Default value for <i>inputmodes = "dtmf voice".</i> And this was cause of error. I don't know why it should be. Any guess??<br>
<br>I had to set it explicitly to <i>inputmodes = "dtmf"</i><br><br>*********************<br><i> <menu id="dayselection"></i><br> <i><b><property name="inputmodes" value="dtmf"/></b></i><br>
********************<br><br>This solved the problem. Thanks again!!!<br><br><br><div class="gmail_quote">On Tue, Mar 17, 2009 at 4:49 PM, <span dir="ltr"><<a href="mailto:voiceglue-request@voiceglue.org">voiceglue-request@voiceglue.org</a>></span> wrote:<br>
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Today's Topics:<br>
<br>
1. Problem with Using DTMF Menu with voiceglue (Ramji Nagariya)<br>
2. Re: Problem with Using DTMF Menu with voiceglue (Stephen Smith)<br>
<br>
<br>
----------------------------------------------------------------------<br>
<br>
Message: 1<br>
Date: Tue, 17 Mar 2009 12:24:26 +0530<br>
From: Ramji Nagariya <<a href="mailto:ramji.nagariya@simmortel.com">ramji.nagariya@simmortel.com</a>><br>
Subject: [Voiceglue] Problem with Using DTMF Menu with voiceglue<br>
To: <a href="mailto:voiceglue@voiceglue.org">voiceglue@voiceglue.org</a><br>
Message-ID:<br>
<<a href="mailto:8b289cf20903162354g75ab2096pad2da61fdcb7357f@mail.gmail.com">8b289cf20903162354g75ab2096pad2da61fdcb7357f@mail.gmail.com</a>><br>
Content-Type: text/plain; charset="iso-8859-1"<br>
<br>
I have given a sample dtmf menu vxml program in earlier mail attached below.<br>
<br>
The voiceglue replies (over phone) with message: "A Serious error has<br>
occured..... exiting"<br>
<br>
<br>
What could be the cause of this message? Does it mean, there is problem with<br>
SRGSDTMF module?<br>
<br>
The program is supposed to take a dtmf input (press 1 or 2), It don't take<br>
any input. And gives the error message. Voiceglue does not seem to handle<br>
<choice> element and <if> elements properly?<br>
<br>
Does voiceglue support dtmf handling???<br>
<br>
<br>
<br>
<br>
<br>
<br>
><br>
><br>
> Thanks a lot Robby. I am using Debain. Voiceglue 0.9. I compiled voiceglue<br>
> the hard way mentioned in installation guide (using source).<br>
><br>
> I solved problem by changing user "asterisk" to "root" in following files:<br>
><br>
> Shell script:<br>
> /etc/init.d/voiceglue<br>
> Perl script:<br>
> /usr/bin/voiceglue<br>
> I will aslo try adding user asterisk.<br>
><br>
><br>
> Now I can play tts (using flite) or audio file over phone using simple vxml<br>
> program.<br>
> But I am unable to use even simple DTMF Menu. It plays a tts over phone: "A<br>
> serious error has occured. Exiting".<br>
><br>
> *Program: dtmfmenu.vxml*<br>
><br>
> <?xml version="1.0" encoding="UTF-8"?><br>
> <vxml version="2.0"><br>
><br>
><br>
> <menu id="dayselection"><br>
> <prompt><br>
> Press 1 for Monday and 2 for Tuesday.<br>
> </prompt><br>
> <choice dtmf="1" next="#monday"/><br>
> <choice dtmf="2" next="#tuesday"/><br>
> </menu><br>
><br>
> <form id="monday"><br>
> <block><br>
> Thanks, you selected Monday.<br>
> </block><br>
> </form><br>
><br>
> <form id="tuesday"><br>
> <block><br>
> Thanks, you selected Tuesday.<br>
> </block><br>
> </form><br>
> </vxml><br>
><br>
><br>
> *This is output at asterisk CLI:*<br>
><br>
> Starting simple switch on 'DAHDI/4-1'<br>
> -- Executing [s@FOUR:1] Answer("DAHDI/4-1", "") in new stack<br>
> -- Executing [s@FOUR:2] AGI("DAHDI/4-1", "agi://localhost") in new<br>
> stack<br>
> -- Playing<br>
> 'voiceglue/tts/A_serious_error_has_occured_Exiting-F77A1893DA898982'<br>
> (escape_digits=) (sample_offset 0)<br>
> -- AGI Script agi://localhost completed, returning 0<br>
> -- Executing [s@FOUR:3] Hangup("DAHDI/4-1", "") in new stack<br>
> == Spawn extension (FOUR, s, 3) exited non-zero on 'DAHDI/4-1'<br>
> -- Hungup 'DAHDI/4-1'<br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
> ><br>
> > 1. Re: Problem in installing voiceglue (Robby Dermody)<br>
> ><br>
> ><br>
> > ----------------------------------------------------------------------<br>
> ><br>
> > Message: 1<br>
> > Date: Sun, 15 Mar 2009 13:58:57 -0500 (GMT-05:00)<br>
> > From: Robby Dermody <<a href="mailto:robbyd@u20.org">robbyd@u20.org</a>><br>
> > Subject: Re: [Voiceglue] Problem in installing voiceglue<br>
> > To: General discussion about voiceglue <<a href="mailto:voiceglue@voiceglue.org">voiceglue@voiceglue.org</a>><br>
> > Message-ID: <26963926.461237143533881.JavaMail.robbyd@chl-lab-dev1><br>
> > Content-Type: text/plain; charset=utf-8<br>
> ><br>
> > Normally the user is created as part of installing the package. The best<br>
> > practice is to run asterisk under the asterisk user, and never under the<br>
> > root user.<br>
> > If you compiled Asterisk from source you will probably need to create the<br>
> > user yourself using the useradd command (see 'man useradd' for more<br>
> info).<br>
> ><br>
> > A few questions:<br>
> ><br>
> > -What distribution are you running?<br>
> > -Did you compile from source instead of using that distribution's build<br>
> in<br>
> > packages?<br>
> ><br>
> > Robby<br>
> > ----- Original Message -----<br>
> > From: "Ramji Nagariya" <<a href="mailto:ramji.nagariya@simmortel.com">ramji.nagariya@simmortel.com</a>><br>
> > To: <a href="mailto:voiceglue@voiceglue.org">voiceglue@voiceglue.org</a><br>
> > Sent: Saturday, March 14, 2009 7:35:57 AM GMT -05:00 US/Canada Eastern<br>
> > Subject: [Voiceglue] Problem in installing voiceglue<br>
> ><br>
> ><br>
> > Hi,<br>
> ><br>
> > I am getting problem in voiceglue installation.<br>
> ><br>
> > I have almost completed the installation.<br>
> ><br>
> > I do following to start voiceglue<br>
> ><br>
> > Start Asterisk:<br>
> > $ /usr/sbin/asterisk (this /usr/sbin/asterisk is a binary file. executing<br>
> > this file starts asterisk)<br>
> ><br>
> > Start Dynlog:<br>
> > $ /etc/init.d/dynlog start (/etc/init.d/dynlog is a shell script. In this<br>
> > file dynlog_user and dynlog_group are defined to be "dynlog")<br>
> ><br>
> > Start phoneglue:<br>
> > $ /etc/init.d/phoneglue start (/etc/init.d/phoneglue is also a shell<br>
> script<br>
> > with user and gropu to be definrd as "phoneglue")<br>
> ><br>
> > Start voiceglue:<br>
> ><br>
> > $/etc/init.d/voiceglue start (/etc/init.d/voiceglue is also a shell<br>
> script<br>
> > with user and group defined to be "asterisk")<br>
> > Starting voiceglue: Starting Voiceglue daemon: voicegluevoiceglue: user<br>
> > "asterisk" unknown<br>
> > failed!<br>
> ><br>
> > As shown in error message above, Voiceglue fails to start.<br>
> ><br>
> > This is link to voiceglue installation guide.<br>
> > Link:<br>
> ><br>
> <a href="http://voiceglue.org/wiki/doku.php?id=voiceglue_0.9_installation_instructions" target="_blank">http://voiceglue.org/wiki/doku.php?id=voiceglue_0.9_installation_instructions</a><br>
> ><br>
> > ..............Start copied_note<br>
> ><br>
> > The "asterisk" user<br>
> ><br>
> ><br>
> ><br>
> > The ?asterisk? user must be present. This user is what the voiceglue<br>
> > process runs as because it needs to share audio files with Asterisk. It<br>
> is<br>
> > legal, even with the easy way, to have Asterisk installed on a separate<br>
> > machine from Voiceglue, but the ?asterisk? user must be present on the<br>
> > voiceglue host, and should match the uid/gid of the ?asterisk? user on<br>
> the<br>
> > Asterisk host.<br>
> > ..................End<br>
> ><br>
> ><br>
> > Now my problem is how do I make asterisk user present. Asterisk is<br>
> running<br>
> > but no user named "asterisk" is present. Notably I start my asterisk by<br>
> > using this binary: ($ /usr/sbin/asterisk). And I don't start asterisk<br>
> using<br>
> > some init.d shell script like ($ /etc/init.d/asterisk start). I have no<br>
> > /etc/init.d/asterisk shell script.<br>
> ><br>
> > All others (dynlog, phoneglue and voiceglue ) are started using shell<br>
> > scripts in /etc/init.d<br>
> ><br>
> > so now, how do I run voiceglue? how do I make user "asterisk" present.<br>
> > Any help is very much appreciated.<br>
> ><br>
> > Thanks!<br>
> ><br>
> > Neo<br>
> ><br>
> ><br>
> ><br>
> ><br>
> ><br>
> ><br>
> > _______________________________________________<br>
> > Voiceglue mailing list<br>
> > <a href="mailto:Voiceglue@voiceglue.org">Voiceglue@voiceglue.org</a><br>
> > <a href="http://www.voiceglue.org/mailman/listinfo/voiceglue" target="_blank">http://www.voiceglue.org/mailman/listinfo/voiceglue</a><br>
> ><br>
> ><br>
> > ------------------------------<br>
> ><br>
> > _______________________________________________<br>
> > Voiceglue mailing list<br>
> > <a href="mailto:Voiceglue@voiceglue.org">Voiceglue@voiceglue.org</a><br>
> > <a href="http://www.voiceglue.org/mailman/listinfo/voiceglue" target="_blank">http://www.voiceglue.org/mailman/listinfo/voiceglue</a><br>
> ><br>
> ><br>
> > End of Voiceglue Digest, Vol 20, Issue 5<br>
> > ****************************************<br>
> ><br>
> -------------- next part --------------<br>
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> Voiceglue mailing list<br>
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> ****************************************<br>
><br>
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------------------------------<br>
<br>
Message: 2<br>
Date: Tue, 17 Mar 2009 07:19:07 -0400<br>
From: Stephen Smith <<a href="mailto:s.smith@ampersand.com">s.smith@ampersand.com</a>><br>
Subject: Re: [Voiceglue] Problem with Using DTMF Menu with voiceglue<br>
To: General discussion about voiceglue <<a href="mailto:voiceglue@voiceglue.org">voiceglue@voiceglue.org</a>><br>
Message-ID:<br>
<<a href="mailto:4a4696100903170419l380d570asbf7124978e19c1e4@mail.gmail.com">4a4696100903170419l380d570asbf7124978e19c1e4@mail.gmail.com</a>><br>
Content-Type: text/plain; charset="iso-8859-1"<br>
<br>
Hi Ramji,<br>
The "Serious error has occured" message usually occurs when there are<br>
parse-time errors in your VXML program. Details about the error, including<br>
line and column where things went wrong, can by found in the dynlog.<br>
Often it's an openVXI error that you'll be looking at.<br>
<br>
You may also want to crank the dynlog up to level 7, to see what is<br>
correctly being parsed. Details about dynlog, where it is, and how to set<br>
the levels are all in the Users Guide on the Voiceglue wiki (under the<br>
documentation tab on the main <a href="http://voiceglue.org" target="_blank">voiceglue.org</a> site).<br>
<br>
Yes, Voiceglue works just fine with DTMF input, and we use it that way all<br>
the time. I don't know offhand about the <choice> element, Doug would know<br>
and perhaps he could chime in.<br>
<br>
2009/3/17 Ramji Nagariya <<a href="mailto:ramji.nagariya@simmortel.com">ramji.nagariya@simmortel.com</a>><br>
<br>
> I have given a sample dtmf menu vxml program in earlier mail attached<br>
> below.<br>
><br>
> The voiceglue replies (over phone) with message: "A Serious error has<br>
> occured..... exiting"<br>
><br>
><br>
> What could be the cause of this message? Does it mean, there is problem<br>
> with SRGSDTMF module?<br>
><br>
> The program is supposed to take a dtmf input (press 1 or 2), It don't take<br>
> any input. And gives the error message. Voiceglue does not seem to handle<br>
> <choice> element and <if> elements properly?<br>
><br>
> Does voiceglue support dtmf handling???<br>
><br>
><br>
><br>
><br>
><br>
><br>
>><br>
>><br>
>> Thanks a lot Robby. I am using Debain. Voiceglue 0.9. I compiled voiceglue<br>
>> the hard way mentioned in installation guide (using source).<br>
>><br>
>> I solved problem by changing user "asterisk" to "root" in following files:<br>
>><br>
>> Shell script:<br>
>> /etc/init.d/voiceglue<br>
>> Perl script:<br>
>> /usr/bin/voiceglue<br>
>> I will aslo try adding user asterisk.<br>
>><br>
>><br>
>> Now I can play tts (using flite) or audio file over phone using simple<br>
>> vxml<br>
>> program.<br>
>> But I am unable to use even simple DTMF Menu. It plays a tts over phone:<br>
>> "A<br>
>> serious error has occured. Exiting".<br>
>><br>
>> *Program: dtmfmenu.vxml*<br>
>><br>
>> <?xml version="1.0" encoding="UTF-8"?><br>
>> <vxml version="2.0"><br>
>><br>
>><br>
>> <menu id="dayselection"><br>
>> <prompt><br>
>> Press 1 for Monday and 2 for Tuesday.<br>
>> </prompt><br>
>> <choice dtmf="1" next="#monday"/><br>
>> <choice dtmf="2" next="#tuesday"/><br>
>> </menu><br>
>><br>
>> <form id="monday"><br>
>> <block><br>
>> Thanks, you selected Monday.<br>
>> </block><br>
>> </form><br>
>><br>
>> <form id="tuesday"><br>
>> <block><br>
>> Thanks, you selected Tuesday.<br>
>> </block><br>
>> </form><br>
>> </vxml><br>
>><br>
>><br>
>> *This is output at asterisk CLI:*<br>
>><br>
>> Starting simple switch on 'DAHDI/4-1'<br>
>> -- Executing [s@FOUR:1] Answer("DAHDI/4-1", "") in new stack<br>
>> -- Executing [s@FOUR:2] AGI("DAHDI/4-1", "agi://localhost") in new<br>
>> stack<br>
>> -- Playing<br>
>> 'voiceglue/tts/A_serious_error_has_occured_Exiting-F77A1893DA898982'<br>
>> (escape_digits=) (sample_offset 0)<br>
>> -- AGI Script agi://localhost completed, returning 0<br>
>> -- Executing [s@FOUR:3] Hangup("DAHDI/4-1", "") in new stack<br>
>> == Spawn extension (FOUR, s, 3) exited non-zero on 'DAHDI/4-1'<br>
>> -- Hungup 'DAHDI/4-1'<br>
>><br>
>><br>
>><br>
>><br>
>><br>
>><br>
>><br>
>><br>
>><br>
>> ><br>
>> > 1. Re: Problem in installing voiceglue (Robby Dermody)<br>
>> ><br>
>> ><br>
>> > ----------------------------------------------------------------------<br>
>> ><br>
>> > Message: 1<br>
>> > Date: Sun, 15 Mar 2009 13:58:57 -0500 (GMT-05:00)<br>
>> > From: Robby Dermody <<a href="mailto:robbyd@u20.org">robbyd@u20.org</a>><br>
>> > Subject: Re: [Voiceglue] Problem in installing voiceglue<br>
>> > To: General discussion about voiceglue <<a href="mailto:voiceglue@voiceglue.org">voiceglue@voiceglue.org</a>><br>
>> > Message-ID: <26963926.461237143533881.JavaMail.robbyd@chl-lab-dev1><br>
>> > Content-Type: text/plain; charset=utf-8<br>
>> ><br>
>> > Normally the user is created as part of installing the package. The best<br>
>> > practice is to run asterisk under the asterisk user, and never under the<br>
>> > root user.<br>
>> > If you compiled Asterisk from source you will probably need to create<br>
>> the<br>
>> > user yourself using the useradd command (see 'man useradd' for more<br>
>> info).<br>
>> ><br>
>> > A few questions:<br>
>> ><br>
>> > -What distribution are you running?<br>
>> > -Did you compile from source instead of using that distribution's build<br>
>> in<br>
>> > packages?<br>
>> ><br>
>> > Robby<br>
>> > ----- Original Message -----<br>
>> > From: "Ramji Nagariya" <<a href="mailto:ramji.nagariya@simmortel.com">ramji.nagariya@simmortel.com</a>><br>
>> > To: <a href="mailto:voiceglue@voiceglue.org">voiceglue@voiceglue.org</a><br>
>> > Sent: Saturday, March 14, 2009 7:35:57 AM GMT -05:00 US/Canada Eastern<br>
>> > Subject: [Voiceglue] Problem in installing voiceglue<br>
>> ><br>
>> ><br>
>> > Hi,<br>
>> ><br>
>> > I am getting problem in voiceglue installation.<br>
>> ><br>
>> > I have almost completed the installation.<br>
>> ><br>
>> > I do following to start voiceglue<br>
>> ><br>
>> > Start Asterisk:<br>
>> > $ /usr/sbin/asterisk (this /usr/sbin/asterisk is a binary file.<br>
>> executing<br>
>> > this file starts asterisk)<br>
>> ><br>
>> > Start Dynlog:<br>
>> > $ /etc/init.d/dynlog start (/etc/init.d/dynlog is a shell script. In<br>
>> this<br>
>> > file dynlog_user and dynlog_group are defined to be "dynlog")<br>
>> ><br>
>> > Start phoneglue:<br>
>> > $ /etc/init.d/phoneglue start (/etc/init.d/phoneglue is also a shell<br>
>> script<br>
>> > with user and gropu to be definrd as "phoneglue")<br>
>> ><br>
>> > Start voiceglue:<br>
>> ><br>
>> > $/etc/init.d/voiceglue start (/etc/init.d/voiceglue is also a shell<br>
>> script<br>
>> > with user and group defined to be "asterisk")<br>
>> > Starting voiceglue: Starting Voiceglue daemon: voicegluevoiceglue: user<br>
>> > "asterisk" unknown<br>
>> > failed!<br>
>> ><br>
>> > As shown in error message above, Voiceglue fails to start.<br>
>> ><br>
>> > This is link to voiceglue installation guide.<br>
>> > Link:<br>
>> ><br>
>> <a href="http://voiceglue.org/wiki/doku.php?id=voiceglue_0.9_installation_instructions" target="_blank">http://voiceglue.org/wiki/doku.php?id=voiceglue_0.9_installation_instructions</a><br>
>> ><br>
>> > ..............Start copied_note<br>
>> ><br>
>> > The "asterisk" user<br>
>> ><br>
>> ><br>
>> ><br>
>> > The ?asterisk? user must be present. This user is what the voiceglue<br>
>> > process runs as because it needs to share audio files with Asterisk. It<br>
>> is<br>
>> > legal, even with the easy way, to have Asterisk installed on a separate<br>
>> > machine from Voiceglue, but the ?asterisk? user must be present on the<br>
>> > voiceglue host, and should match the uid/gid of the ?asterisk? user on<br>
>> the<br>
>> > Asterisk host.<br>
>> > ..................End<br>
>> ><br>
>> ><br>
>> > Now my problem is how do I make asterisk user present. Asterisk is<br>
>> running<br>
>> > but no user named "asterisk" is present. Notably I start my asterisk by<br>
>> > using this binary: ($ /usr/sbin/asterisk). And I don't start asterisk<br>
>> using<br>
>> > some init.d shell script like ($ /etc/init.d/asterisk start). I have no<br>
>> > /etc/init.d/asterisk shell script.<br>
>> ><br>
>> > All others (dynlog, phoneglue and voiceglue ) are started using shell<br>
>> > scripts in /etc/init.d<br>
>> ><br>
>> > so now, how do I run voiceglue? how do I make user "asterisk" present.<br>
>> > Any help is very much appreciated.<br>
>> ><br>
>> > Thanks!<br>
>> ><br>
>> > Neo<br>
>> ><br>
>> ><br>
>> ><br>
>> ><br>
>> ><br>
>> ><br>
>> > _______________________________________________<br>
>> > Voiceglue mailing list<br>
>> > <a href="mailto:Voiceglue@voiceglue.org">Voiceglue@voiceglue.org</a><br>
>> > <a href="http://www.voiceglue.org/mailman/listinfo/voiceglue" target="_blank">http://www.voiceglue.org/mailman/listinfo/voiceglue</a><br>
>> ><br>
>> ><br>
>> > ------------------------------<br>
>> ><br>
>> > _______________________________________________<br>
>> > Voiceglue mailing list<br>
>> > <a href="mailto:Voiceglue@voiceglue.org">Voiceglue@voiceglue.org</a><br>
>> > <a href="http://www.voiceglue.org/mailman/listinfo/voiceglue" target="_blank">http://www.voiceglue.org/mailman/listinfo/voiceglue</a><br>
>> ><br>
>> ><br>
>> > End of Voiceglue Digest, Vol 20, Issue 5<br>
>> > ****************************************<br>
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